FAQ

We know planning, design, and creative projects can come with a lot of questions. Here are some of the most common things clients ask us — if you don't see your question here, feel free to reach out.

What types of services do you offer?

We offer a wide range of creative and planning services, including:

  • Small business support & marketing guidance

  • Branding, design, and digital basics

  • Website design and support

  • Event planning and coordination

  • Parties, personal events, and weddings

  • Invitations, paper goods, and premade designs

If you're unsure which service fits your needs, we're happy to help you figure it out.

Do you offer custom work, or only premade designs?

Both!
All premade designs are fully customizable at no extra cost. If you're looking for something completely unique, we also offer custom design and planning services tailored to your vision.

How does pricing work?

Pricing varies depending on the type of service and scope of your project. We offer:

  • Hourly services

  • Flat-rate projects

  • Custom quotes for larger or more complex work

We're always transparent about pricing and will discuss options before any work begins.

Do you require contracts or long term commitment?

No long-term contracts are required. Most services are project-based or hourly. For larger projects or ongoing support, we'll clearly outline expectations and timelines upfront.

Do you work with small budgets?

Yes. We intentionally offer flexible services and budget-conscious options. We're happy to help you prioritize what's most important and suggest solutions that fit your budget.

How far in advance should I book?

That depends on the service:

  • Design & digital work: Typically flexible

  • Events & parties: Earlier is better, especially for larger events

  • Weddings: We recommend booking as early as possible

If your timeline is tight, reach out — we'll let you know what's feasible.

Can you help if I already started a project?

Absolutely. We often work with clients who have already begun planning, designing, or building something and just need support, refinement, or direction.

Do you offer consultations?

Yes! We offer consultation and one-on-one support sessions for clients who want guidance before committing to a project or who need help sorting through ideas.

Do you offer revisions?

Yes. Revision details depend on the service, but we always aim for collaborative, clear communication to make sure you're happy with the final result.

What platforms do you work with?

We work across a variety of platforms and tools, depending on your needs. If you're unsure whether we support a specific platform, just ask — we're happy to check.

How do I get started?

Simply reach out through our contact page and tell us a bit about what you're looking for. We'll follow up with next steps, options, and a clear plan. Or, go ahead and book via our booking page!

Get in touch

Located in
Portland, OR

Email

pumpkinpiemarketing@gmail.com

Images provided by Pexels

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